Developing Your Emotional Intelligence / Canada
Start Date : 8 Jul, 2019
Duration : 5 Days
Class Code : SCA002
Who Should Attend:
Those who wants to cope own and others’ emotions and become a more conscious communicator – someone who knows exactly what you want to say and understands the impact of your message.
v Demonstrates ability to cope own and others’ emotions while gaining their cooperation.
v Strives to understand personal dilemmas within behavioral and social paradigms.
v Grasps effective communication concepts and techniques to manage the interaction with others.
v Builds trust through openness, honesty and integrity.
v Maintains a good and healthy rapport with others.
v Has ability to objectively self reflect on performance and behavior.
v The difference between EI and IQ
v Characteristics of a High and low EQ Person
v Emotional Competencies
v Self-Awareness and (ECI) Model
v Social Intelligence
v Communication Concepts & barriers.
v Builds trust through openness.
v Giving and recieving good feed back