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               VIEW OUTLINE - PDF


Start Date: 27 Oct, 2024

End Date : 31 Oct, 2024

Duration   : 5 Days


Overall Description:

This course is designed to help all professionals interested in becoming more assertive, yet not aggressive.

Course Objectives:

  • Analyze the basic principles underlying perception and human behavior.
  • Identify, define and achieve assertiveness objectives.
  • Solve problems by clarifying the real issues.
  • Minimize conflict and build group commitment.
  • Know when to give criticism and praise to produce results.
  • Give direction without creating “static”.
  • Role-play different personality types and identifies effective ways to deal with them.

Course Outline (Content):

  • Communication and the new workplace.
  • The power of trust.
  • How perceptions influence your interaction with others and their responses to you.
  • How to gain recognition and influence.
  • Nonverbal and verbal skills: developing and delivering clear messages.
  • Use listening and feedback skills to build high-performance work relationships.
  • Develop strategies for constructive performance feedback.
  • Dealing with Different Personalities and Difficult People.
  • Assertively and productively manage conflict.

Who Should Attend?

All professionals who are interested in becoming more assertive, yet not aggressive.

Course Methodology:

We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.

Assertiveness Training for Professional

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