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               VIEW OUTLINE - PDF 


Start Date: 5 Aug, 2024

End Date : 9 Aug 2024
Duration   : 5 Days


Overall Description: 

This course will make you more aware of your personal habits, styles and preferences in coaching and mentoring through assessments, role-plays and exercises.


Course Objectives: 

  • Understand the coaching process of relationship building and setting goals.
  • Develop skills to reinforce behavior and motivation of peak performers.
  • Develop a team environment that fosters synergy.
  • Participants will practice advanced questioning techniques and models.
  • Learn to listen with an empathetic ear and encourage open, two-way communication.
  • Understand your role as leader and coach.
  • Reflect your own skills and behavior and how they influence your coaching abilities.


Course Outline (Content): 

  • Differences between Mentoring and Coaching.
  • Understand what coaching/mentoring skills, knowledge and behaviors are required to ensure successful implementation.
  • participant profile/criteria
  • personality Assessment
  • Communication skills audit
  • Coaching contract form
  • Adult Learning Style
  • Values priorities list
  • Checklist for establishing contract rules
  • The GROW/ORACLE model.
  • Managing coaching/mentoring relationship
  • Dealing with difficult Coachee’s/Mentee’s.
  • Positive problem solving
  • Confidence strategies
  • Harness the motivation and capability of each individual.
  • Evaluating and Reporting


Who Should Attend?

Supervisors, team leaders and professionals at all levels who want to become effective at coaching and motivating others.


Course Methodology:

We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.






Coaching & Mentoring: Practical Tools for Professionals

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