Start Date: 3 October , 2021

End Date  : 7 October, 2021

Duration   : 5 Days


Overall Description: 

This course is designed to help all levels of management and supervisory staff who want to lead and develop their teams by making effective decisions and reflect it to high levels of commitment and productivity.


Course Objectives: 

  • Apply logical and creative approaches to solving problems and making decisions.
  • Correctly recognizes compelling data trends/ patterns.
  • Apply and effectively use the systematic process of problem-solving and the rational model for decision-making.
  • Effectively deal with organizational problems.
  • Recognize the differences between teamwork and individual work in analyzing and solving problems.
  • Tests the appropriateness of a solution using cost-benefit analysis.
  • Explain the roles of emotions and intuition in decision-making
  • Establish clear criteria for an effective solution.
  • Implement decision effectively


Course Outline (Content): 

Problem Identification Challenges

  • Types of problems
  • Mental models (Google)
  • Identifying Problems Effectively

Problem analysis supplementary tools

  • Root cause analysis/Six Sigma Approach
  • Fishbone diagram
  • Why-why method
  • Brainstorming
  • The six thinking hats

Decision analysis supplementary tools

  • Force-field analysis / PMI
  • Mind Mapping
  • Grid analysis
  • Cost/Benefit Analysis

Decision Tree Group approach

  • Creative Process Model- PIIV
  • Contingencies of Involvement
  • Evaluating Decisions Better


Who Should Attend?

All levels of Management and Supervisory or staff.


Competencies Covered:

  • Project Management
  • Analytical Thinking
  • Entrepreneurship

Creative Problem Solving and Decision Making

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    Head Office

    Tel:   + 962 7 99771191

    Fax:  +962 6  581 0796


    Amman, Jordan
    ​Abdullah Ghosheh street,

    7th circle, Husseini Group Bld # 55, Office 208.


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