Start Date: 13 Jul, 2025
End Date : 17 Jul, 2025
Duration : 5 Days
Overall Description:
This course is designed to help managers, team leaders and individuals who have decided to learn and develop their emotional intelligence competencies; to enhance as well as manage their relationships at work and in life.
Course Objectives:
- Understand the foundations of emotional intelligence and its impact on workplace success.
- Develop self-awareness and self-regulation skills to manage personal emotions and reactions.
- Enhance empathy and social awareness to build stronger connections and collaborative relationships.
- Improve communication and conflict resolution abilities to navigate workplace challenges effectively.
- Motivate and inspire colleagues through emotionally intelligent leadership practices.
- Foster a culture of emotional intelligence within teams and the broader organization.
- Maintain work-life balance and personal well-being to sustain emotional resilience and performance.
Course Outline (Content):
Foundations of Emotional Intelligence (EQ)
- Understanding the concept of emotional intelligence.
- Recognizing the importance of EQ in the modern workplace.
- Evaluating your current EQ level and identifying areas for improvement.
Self-Awareness: The Key to Unlocking EQ
- Identifying and understanding your own emotions and triggers.
- Developing a growth mindset and cultivating self-reflection.
- Leveraging self-awareness to enhance decision-making and problem-solving.
Emotional Self-Regulation
- Techniques for managing and controlling emotional responses.
- Strategies for coping with stress, anxiety, and workplace challenges.
- Building emotional resilience and adaptability.
Empathy and Social Awareness
- Developing the ability to understand and relate to the emotions of others.
- Recognizing and responding to the needs of colleagues and team members.
- Fostering inclusive and supportive work relationships.
Effective Communication and Conflict Resolution
- Improving active listening and providing constructive feedback.
- Navigating difficult conversations and managing workplace conflicts.
- Promoting open, transparent, and emotionally intelligent communication.
Motivating and Inspiring Others
- Understanding individual and team motivational needs.
- Providing meaningful recognition and positive reinforcement.
- Fostering a culture of engagement, collaboration, and collective problem-solving.
Building Emotionally Intelligent Teams
- Strategies for enhancing team emotional intelligence.
- Promoting collaborative decision-making and collective EQ.
- Addressing the emotional impact of organizational changes and transitions.
Maintaining Work-Life Balance and Well-Being
- Prioritizing self-care and personal resilience.
- Establishing healthy boundaries and work routines.
- Developing a supportive network and community to sustain emotional well-being.
Who Should Attend?
- Any team leader, supervisor and manager.
- Individuals who wish to understand their emotions and how it affects those around them.
- Any employee who wish to improve their productivity in the workplace.
- All managers, leaders and professionals who need to have in-depth knowledge of human behaviours.
Course Methodology:
We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.
