Start Date: 3 Nov, 2025
End Date : 7 Nov, 2025
Duration : 5 Days
Overall Description:
This course will make you more aware of your personal habits, styles and preferences in coaching and mentoring through assessments, role-plays and exercises.
Course Objectives:
- Understand the key differences between coaching and mentoring approaches.
- Develop the necessary skills and behaviours to be an effective coach or mentor.
- Learn to establish successful coaching/mentoring relationships and contracts.
- Apply coaching and mentoring frameworks to support individual growth and performance.
- Manage coaching/mentoring relationships, including dealing with challenging situations.
- Foster a collaborative team environment that promotes synergy and peak performance.
- Evaluate the impact of coaching/mentoring and effectively report on the process.
Course Outline (Content):
Distinguishing Coaching and Mentoring
- Defining coaching and mentoring.
- Key differences between coaching and mentoring.
- Benefits and applications of each approach.
Required Skills and Behaviors for Effective Coaching/Mentoring
- Necessary coaching/mentoring competencies.
- Effective communication skills.
- Personality traits and emotional intelligence.
Preparing for the Coaching/Mentoring Process
- Participant selection and assessment.
- Establishing coaching/mentoring contracts.
- Understanding adult learning styles.
- Identifying individual values and priorities.
Coaching and Mentoring Frameworks
- The GROW (Goal, Reality, Options, Will) model.
- The ORACLE (Outcome, Reality, Alternatives, Consequence, Execution) model.
- Applying the models in practice.
Managing the Coaching/Mentoring Relationship
- Building trust and rapport.
- Setting expectations and boundaries.
- Dealing with challenging coaching/mentee situations.
- Leveraging positive problem-solving techniques.
Enhancing Individual Performance
- Identifying and reinforcing desired behaviors.
- Boosting motivation and capability.
- Fostering a collaborative team environment.
Evaluating and Reporting
- Measuring the effectiveness of coaching/mentoring.
- Providing meaningful feedback.
- Documenting the coaching/mentoring process.
Who Should Attend?
- Supervisors, team leaders and professionals at all levels who want to become effective at coaching and motivating others.
Course Methodology:
We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.
