Mastering Assertiveness: Building Confidence and Advocating for Yourself in a Professional Setting
Start Date: 3 Aug, 2025
End Date : 7 Aug, 2025
Duration : 5 Days
Overall Description:
This course is designed to help all professionals interested in becoming more assertive, yet not aggressive.
Course Objectives:
- Analyze the factors that shape perception and human behavior in professional settings.
- Articulate clear assertiveness objectives and develop strategies to achieve them.
- Apply problem-solving skills to identify and address the root causes of challenges.
- Utilize assertiveness techniques to minimize conflict and build group commitment.
- Provide constructive feedback and guidance to produce desired results.
- Effectively navigate interactions with diverse personality types in the workplace.
- Leverage assertiveness to enhance professional visibility, influence, and career advancement.
- Maintain a balance between assertiveness and emotional intelligence in professional interactions.
- This course outline equips professionals with a comprehensive set of assertiveness skills and strategies to navigate the modern workplace effectively. By exploring the theoretical foundations of perception and communication, as well as practical techniques for building high-performance relationships, participants will develop the confidence and competence to advocate for themselves, resolve conflicts, and contribute to organizational success.
Course Outline (Content):
Understanding the Professional Communication Landscape
- Trends and changes in workplace communication.
- The importance of trust and its impact on professional interactions.
- The role of perceptions in shaping interactions and responses.
Developing Assertiveness Skills
- Verbal and nonverbal communication techniques.
- Crafting clear, concise, and impactful messages.
- Active listening and providing constructive feedback.
- Strategies for giving and receiving performance feedback.
Building High-Performance Work Relationships
- Identifying different personality types in the workplace.
- Effective approaches to managing difficult people and situations.
- Techniques for resolving conflicts assertively and productively.
- Fostering group commitment and achieving collective goals.
Leveraging Assertiveness for Professional Advancement
- Recognizing and seizing opportunities for influence and recognition.
- Communicating assertively to gain visibility and credibility.
- Aligning assertiveness with organizational culture and norms.
- Balancing assertiveness with emotional intelligence and empathy.
Who Should Attend?
- All professionals who are interested in becoming more assertive, yet not aggressive.
Course Methodology:
We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.
