Start Date: 5 September, 2021

End Date  : 9 September, 2021

Duration   : 5 Days


Overall Description: 

This course will help HR professionals and managers to explore the best practices of measuring and evaluating the effectiveness of training programs.


Course Objectives: 

  • Advance the strategic, tactical and administrative competencies that Learning & Development Specialists need to know and do.
  • Identify the strategic significance of training through a particular emphasis on aligning training with strategy and partnering with managers and supervisors.
  • Develop appropriate methods to conduct a Training Needs Assessment (TNA).
  • Examine ways to select internal trainers and to hire external consultants.
  • Develop an action plan for implementation which should significantly improve effectiveness & efficiency.
  • Demonstrate the success of training at all evaluation levels, from reaction to Results.


Course Outline (Content): 

  • Global L&D Practices & Trends Today
  • Creating a Learning Environment
  • The Changing face of training
  • Evaluating Training Options
  • KPI's L&D Specialist Should Track to Show the Value of Training
  • ATD Competency Model: Competencies of the L&D Specialists
  • Training Implementation – The Success Story :
  • Choosing the training best options
  • Internal trainer selection process
  • Hiring a consultant or external trainer
  • Deciding on the program content
  • The Overall Learning Experience
  • Training Needs Analysis – the levels and the approach:
  • Diagnosis of Organizational Needs and Making Training Decisions
  • Assessing Performance Effectiveness
  • Analyzing Causes of Performance Gaps
  • Data collection methods: quantitative and qualitative
  • HR Metrics: Training and Development
  • Tabulating, Interpreting, and Reporting Results to Top Management.
  • Building Evaluation and Tracking Systems into training Programs :
  • Reasons for Evaluating
  • Evaluation: Kirkpatrick's Four-Level Training Evaluation Model:
  • Participant Learning: Assessing Development of Knowledge and Skills
  • Behavioral: Evaluating Transfer of Learning to the Job
  • Results: Is the effect on the business


Who Should Attend?

Learning & Development Specialists, Training Analysts and Coordinators involved in the process of Training Needs Analysis; and who coordinate and organize training courses, and evaluate the results of training.


Competencies Covered:

  • Learning and Development
  • Training Management
  • Global Outlook

Measuring Effectiveness of Training & Development

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    Head Office

    Tel:   + 962 7 99771191

    Fax:  +962 6  581 0796


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    7th circle, Husseini Group Bld # 55, Office 208.


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