Start Date: 7 November, 2021

End Date  : 11 November, 2021

Duration   : 5 Days


Overall Description: 

This program is valuable for those committed to improving their skills in negotiation and alternative dispute resolution with individuals, teams, departments, and organizations.


Course Objectives: 

  • Develop your negotiation skills to deliver successful results.
  • Learn about different Types of Alternative Dispute Resolution (ADR)
  • Obtain others' commitment to ideas, projects or actions that are in the organizations' best interest.
  • How to create and manage dynamic negotiation environment.
  • Convince others either directly or through using appropriate third party.
  • Integrate people and process elements, creating flexible framework for your negotiation strategies and situations.


Course Outline (Content): 


Overview of the negotiation process

• Defining negotiation

• The requirements for effective negotiation

• Characteristics of good negotiation

• Negotiation styles

Alternative Dispute Resolution (ADR)

Planning your negotiation

•  Identifying objectives

•  Preparing yourself

•  Assessing the other side

• Defining roles within team

The four forces of negotiation

•  Power

• Information

• Timing

• Approach

Negotiating ploys and tactics

• Key negotiating strategies

• Closing the deal


Who Should Attend?

Company representatives, departmental heads, team leaders, and delegates with experience of negotiating.


Competencies Covered:

  • Negotiation
  • Influencing & Communication for Impact

Negotiating & Dispute Resolutions

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    Head Office

    Tel:   + 962 7 99771191

    Fax:  +962 6  581 0796


    Amman, Jordan
    ​Abdullah Ghosheh street,

    7th circle, Husseini Group Bld # 55, Office 208.


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