Start Date: 23 May, 2021

End Date  : 27 May, 2021

Duration   : 5 Days


Overall Description: 

This course is designed to help managers and Individuals involved in project improvement process identification, work design, and productivity improvement.


Course Objectives: 

  • Define business process improvement and related concepts.
  • Recognize the vital role processes play in a business.
  • Appreciate the role of technology in process management.
  • Develop a vision to guide process improvement.
  • Understand how to design or enhance an existing process using the business process life cycle.
  • Construct a process map.
  • Perform a what-if analysis to improve your processes.
  • Implement and monitor process changes Identify how Lean and Six Sigma methods can assist in managing and improving processes.
  • Use a variety of tools and techniques to eliminate waste and redundancies.


Course Outline (Content): 

  • The Fundamentals of Business Process Management
  • Defining Business Process Management
  • Reflecting on Processes
  • The Business Process Life-Cycle
  • The Vision Phase
  • The Design Phase (Including Process Mapping)
  • The Modeling Phase
  • The Execution Phase
  • The Monitoring Phase (including an introduction to the balanced scorecard and business activity monitoring)
  • The Optimizing Phase(including an introduction to Lean and Six Sigma methods)


Who Should Attend?

Individuals involved in improvement projects, processes identification, work design, and productivity improvement.


Competencies Covered:

  • Analytical Thinking
  • Adaptability
  • Entrepreneurship


Strategic Business Process Management

    • Facebook
    • Linkedin

    Head Office

    Tel:   + 962 7 99771191

    Fax:  +962 6  581 0796


    Amman, Jordan
    ​Abdullah Ghosheh street,

    7th circle, Husseini Group Bld # 55, Office 208.


    Copyright © 2021 ME Training.