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               VIEW OUTLINE - PDF 

 

 

Start Date: 24 Aug, 2025
End Date : 28 Aug, 2025
Duration   : 5 Days

 

Overall Description: 

This course is designed to help managers and Individuals involved in project improvement process identification, work design, and productivity improvement.

 

Course Objectives: 

  • Define business process improvement and related concepts.
  • Recognize the vital role processes play in a business.
  • Appreciate the role of technology in process management. 
  • Develop a vision to guide process improvement.
  • Understand how to design or enhance an existing process using the business process life cycle.
  • Construct a process map.
  • Perform a what-if analysis to improve your processes.
  • Implement and monitor process changes Identify how Lean and Six Sigma methods can assist in managing and improving processes.
  • Use a variety of tools and techniques to eliminate waste and redundancies.

 

Course Outline (Content):

 

  • The Fundamentals of Business Process Management .
  • Defining Business Process Management.
  • Reflecting on Processes .
  • The Business Process Life-Cycle.
  • The Vision Phase.
  • The Design Phase (Including Process Mapping).
  • The Modeling Phase.
  • The Execution Phase.
  • The Monitoring Phase (including an introduction to the balanced scorecard and business activity monitoring).
  • The Optimizing Phase(including an introduction to Lean and Six Sigma methods).

 

 

Who Should Attend?

  • Individuals involved in improvement projects, processes identification, work design, and productivity improvement.

 

 

Course Methodology:

We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.

Strategic Business Process Management

$4,990.00Price
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    Tel    :  +962 7 99771191

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    Email:  info.amman@metraining.ca

     

    Amman, Jordan
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