VIEW OUTLINE - PDF 
 
 
Start Date: 27 June, 2021
End Date  : 1 July, 2021
Duration   : 5 Days
 
Overall Description: 
This program is valuable for those committed to improving their skills in communication, influencing and negotiation with individuals, teams, departments, and organizations.
 
Course Objectives: 
	
Develop your negotiation skills to deliver successful results.
	
Obtain others’ commitment to ideas, projects or actions that are in the organizations’ best interest.
	
How to create and manage a dynamic negotiation environment.
	
Convince others either directly or through using an appropriate third party.
	
Integrate people and process elements, creating a flexible framework for your negotiation strategies and situations.
 
Course Outline (Content): 
	
Opening the negotiation
	
Working to gain and retain power
	
Handling different behaviors and tactics
	
Identifying and understanding the influencers
	
Selecting a communication approach that builds collaboration
	
Mapping your knowledge domains to improve effectiveness
	
Employing active listening techniques to manage conflict
	
Deploying Negotiation Strategies
	
Evaluating alternatives
	
Creating strategies tailored to a specific situation
	
Adapting to strategies counters
	
Mapping best practice models to your situation
	
Developing common ground to resolve differences
	
Creating flexible strategies from others’ perspectives
	
Securing agreement
	
Summarizing and concluding
	
Maintaining a positive mindset
 
Who Should Attend?
This program is valuable for those committed to improving their skills in negotiation with individuals, teams, departments, and organizations.
 
Competencies Covered:
	
Negotiation
	
Influencing & Communication for Impact