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Start Date: 7 Jul, 2024

End Date : 11 Jul, 2024
Duration   : 5 Days


Overall Description: 

This program is valuable for those committed to improving their skills in negotiation with individuals, teams, departments, and organizations.


Course Objectives: 

  • Develop your negotiation skills to deliver successful results.
  • Boost confidence and maximize effectiveness in any negotiation scenario.
  • Effectively plan for negotiation, ensuring all relevant documentation is at hand and sets BATNA objectives (Win-Win).
  • Increase profits through well-planned collaboration and concession strategies.
  • Takes advantage of opportunities to build trust and rapport.
  • Recognizes opposing views with respect, and responds positively and persuasively.
  • Enhance communications by developing a common negotiation language.
  • Listens and allows opportunity for discussion among all parties.
  • Stays calm in conflict situations to get the message across without excessive use of emotion.


Course Outline (Content): 

The negotiation process

  • Opening the negotiation
  • The requirements for effective negotiation
  • Handling different behaviors and tactics
  • Identifying and understanding the influencers
  • Characteristics of good negotiation
  • Negotiation / conflict styles: Win-Win

Planning your negotiation

  • Identifying objectives (BATNA)
  • Preparing yourself
  • Assessing the other side
  • Defining roles within a team

The four forces of negotiation

  • Power
  • Information
  • Timing
  • Approach

How to deal with manipulation, ploys, and tactics

  • Key negotiating strategies
  • Closing the deal

Selecting a communication approach that builds collaboration:

  • Mapping your knowledge domains to improve the effectiveness
  • Employing active listening techniques to manage conflict.

Deploying Negotiation Strategies

  • Evaluating alternatives
  • Creating strategies tailored to a specific situation
  • Selecting a best-fit method

Implementing your preferred approach

  • Mapping best practice models to your situation
  • Developing common ground to resolve differences


Who Should Attend?

Professionals committed to improving their skills in negotiation with individuals, teams, departments, and organizations.


Course Methodology:

We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.

Win-Win Approaches for Better Negotiation

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