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• Assertiveness Training for Managers

Assertiveness Training for Managers

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$1,350.00

$1,350.00

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Start Date : 30 May , 2021
End Date : 3 Jun, 2021
Duration   : 20 Training Hours - 5 Days
Time     : 9:30 am - 1:30 pm
Time zone: Saudi Arabia (GMT +3)
​​Overall Description:
This course is designed to help all professionals interested in becoming more assertive, yet not aggressive.

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Course Objectives:

• Analyze the basic principles underlying perception and human behavior.
• Identify, define and achieve assertiveness objectives.
• Solve problems by clarifying the real issues.
• Minimize conflict and build group commitment.
• Know when to give criticism and praise to produce results.
• Give direction without creating “static”.
• Role-play different personality types and identifies effective ways to deal with them.

 
Course Outline (Content): 
​

• Communication and the new workplace.
• The power of trust.
• How perceptions influence your interaction with others and their responses to you.
• How to gain recognition and influence.
• Nonverbal and verbal skills: developing and delivering clear messages.
• Use listening and feedback skills to build high-performance work relationships.
• Develop strategies for constructive performance feedback.
• Dealing with Different Personalities and Difficult People.
• Assertively and productively manage conflict.

 Who Should Attend?
All professionals who are interested in becoming more assertive, yet not aggressive.
 
 
Competencies Covered:

• Influencing & Communication for Impact
• Effective Collaboration
• Emotional Intelligence