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• Managing Anger and Challenging Behaviour

Managing Anger and Challenging Behaviour

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$1,350.00

$1,350.00

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Start Date : 28 March, 2021
End Date : 1 April, 2021
Duration   : 20 Training Hours - 5 Days
Time      : 9:30 am - 1:30 pm
Time zone: Saudi Arabia (GMT +3)
​​Overall Description:
This course is designed to help managers and supervisors who want to develop their teams and need to be more assertive and less passive-aggressive.

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Course Objectives:

• Know how to manage and diffuse anger.
• Conduct self-assessments of your personal strengths and areas for improvement.
• Learn strategies for preventing the build-up of frustration.
• Deal assertively with problems of buried and misdirected anger.
• Know how to keep calm when faced with outbursts.

 
Course Outline (Content):
Understand about anger

• Anger’s journey from stimulus to response
• Anger and our bodies, minds and behaviour
• Personal anger patterns

Managing our own anger

• Attitude
• Fears
• Deal with the backlog of unresolved anger
• Express feelings appropriately
• Channels for anger energy

How to deal with other people’s anger

• Facing an angry outburst
• Dealing with chronic anger of other people

Preventative strategies

• Strategies for your self
• Strategies for others

Personal action Plan

 Who Should Attend?
Managers and supervisors who need to be more assertive and have difficulty coping with stressful situations.

 
Competencies Covered:

• Project Management 
• Analytical Thinking
• Entrepreneurship