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Start Date: 1 Sep, 2024
End Date  : 5 Sep, 2024 
Duration   : 5 Days


Overall Description: 

This course is designed to help all business professionals who are required to present ideas in writing and who wish to sharpen their business writing skills.


Course Objectives: 

  • Learn the optimal business writing process, to write any document at work confidently.
  • Use a proven process to plan and write any document.
  • Quickly generate and organize ideas.
  • Write clearer and more concise documents.
  • Spend 30% less time on each document.
  • How to write more efficiently and effectively.
  • Plan, draft and edit important documents including memos, business letters, reports, and emails.
  • Tailor your writing style dependent on the audience and goals of the document.
  • Write with purpose, so there is no doubt what the reader's next action should be.


Course Outline (Content): 


The “Who” and “Why” of a Written Document

  • Writing for the purpose of the document
  • Focus on the benefits for the reader

Understanding Sentence Structure

  • Subjects and predicates
  • Recognizing parts of speech

Writing Sentences and Paragraphs

  • Topic sentence
  • Paragraph and sentence length
  • Paragraph linking and coherence
  • Maintaining consistency of tense
  • Using positives vs. negatives
  • Using jargon and technical terms
  • Avoiding common sentence problems


  • Period
  • Comma
  • Comma errors
  • Semi-colon
  • Colon
  • Question mark
  • Dash
  • Hyphen
  • Using apostrophes
  • Punctuation common errors

Using Illustrations, Numbers, and Capitals

  • Using capitals
  • Using numbers
  • Using Illustrations

The 7 Cs of Effective Writing

The Writing Process

  • Preparing to write
  • Organizing your information
  • Writing the draft

Writing Guidelines

  • Layout
  • Content
  • Citation and Documentation
  • Style

Types of Written Communication

  • Letters
  1. Letters of Persuasion
  2. Letters of Complaint
  3. Letters of Request
  4. Letters of Denying a Request
  5. Letters of Recommendatio
  •  Reports
  1. The elements of reports
  2. How to write reports effectively
  3. Types of reports
  • Memos
  • Minutes of Meeting
  • Emails
  1. Email is not an excuse to write poorly
  2. Use an appropriate tone and style
  3. Parts of an email message
  4. Common errors in email-writing
  • Proposals
  1. Purpose of proposals
  2. Elements of proposals
  3. Construction of a good proposal goal
  4. Writing effective proposals


Who Should Attend?

Managers, Supervisors and all business professionals who are required to present ideas in writing and who wish to sharpen their business writing skills.


Course Methodology:

We utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will be conducted as a highly interactive workshop session. A variety of training methodologies will be used Before and during the course whenever applicable. Some of these methods are gamification, online pre-post test, role plays, self-assessment instruments, group exercises & case studies.

Professional Business Writing

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